Frequently Asked Questions
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Do you work with a client's gemstones?
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Yes, I can use your gemstones to set into one of my designs or I can customize a piece specific for your gemstone.
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Do you repair other jewelry?
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No
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Do you have a store?
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I do not have a retail store, but I do have a private office in Portsmouth NH where we can meet, and I can show you some jewelry examples and discuss a custom piece with you.
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Where do you sell your work?
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I sell my work on this website in the shop section. I participate at a few craft shows. Join my email list to get more info. I sell my work at these fine galleries :
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NW Barrett
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Exeter Fine Crafts
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League of NH Craftsmen
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Littleton Fine Craft Gallery
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North Conway Fine Craft Gallery
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Meredith Fine Craft Gallery
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What is your shipping policy?
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In stock pieces will ship out within 2 days. For any sizing rings or custom pieces production times will vary from 2-6 weeks. Call or email me if you need something within a certain time frame.
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I Ship USPS Priority insured mail for free in the U.S. Please contact me regarding international shipping.
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What is your return policy?
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I accept returns on non-custom jewelry in its original condition within 2 weeks of purchase.
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On custom pieces I can do some alterations and sizing but custom and commission pieces are nonrefundable.
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How does custom design work?
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Start the process by emailing me or submitting a custom design form and I will get in touch with you within 24 hours. We can discuss designs and prices via email or phone and I can also schedule to meet you at my private office in Portsmouth NH. I will give you 1-3 design options and price quotes. I ask for a deposit and will start making your custom jewelry. My custom design jewelry production takes from 2-6 weeks and I can ship it to you, or you can pick up your piece in my office.
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Which types of metals do you work with?
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I fabricate my jewelry in 18k yellow, pink, or green gold. I also work in Platinum and Sterling Silver. Regular 18k white gold is very difficult to hand fabricate with. As an alternative I use either 18k palladium white gold which is a little darker or platinum. Sterling silver is nice as a less expensive alternative. I do not work in 14k gold.
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