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Frequently Asked Questions

  • Do you work with a client's gemstones?

    • Yes, I can use your gemstones to set into one of my designs or I can customize a piece specific for your gemstone.

  • Do you repair other jewelry?

    • No

  • Do you have a store?

    • I do not have a retail store, but I do have a private office in Portsmouth NH where we can meet, and I can show you some jewelry examples and discuss a custom piece with you.

  • Where do you sell your work?

  • What is your shipping policy?

    • In stock pieces will ship out within 2 days.  For any sizing rings or custom pieces production times will vary from 2-6 weeks. Call or email me if you need something within a certain time frame.

    • I Ship USPS Priority insured mail for free in the U.S. Please contact me regarding international shipping.

  • What is your return policy?

    • I accept returns on non-custom jewelry in its original condition within 2 weeks of purchase.

    • On custom pieces I can do some alterations and sizing but custom and commission pieces are nonrefundable.

  • How does custom design work?

    • Start the process by emailing me or submitting a custom design form and I will get in touch with you within 24 hours.  We can discuss designs and prices via email or phone and I can also schedule to meet you at my private office in Portsmouth NH.  I will give you 1-3 design options and price quotes.  I ask for a deposit and will start making your custom jewelry.  My custom design jewelry production takes from 2-6 weeks and I can ship it to you, or you can pick up your piece in my office.  

  • Which types of metals do you work with?

    • I fabricate my jewelry in 18k yellow, pink, or green gold.  I also work in Platinum and Sterling Silver.  Regular 18k white gold is very difficult to hand fabricate with.  As an alternative I use either 18k palladium white gold which is a little darker or platinum.  Sterling silver is nice as a less expensive alternative.  I do not work in 14k gold.

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